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Hotel Waterfall, George Town

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From28US$ /night
Check-in
14Dec2024Select date
Check-out
15Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

160 Jalan Utama, George Town, Malaysia, 10450

Hotel Waterfall is located in the heart of George Town, Malaysia, offering guests easy access to the city's rich cultural heritage. The hotel is known for its proximity to sandy beaches and popular attractions such as Penang Botanic Gardens and Batu Ferringhi beaches. This elegant property provides an array of modern amenities in a comfortable setting. With a host of dining options and leisure facilities, it caters to both relaxation and exploration.

Location

Situated within walking distance to various shopping and dining venues, the hotel is conveniently located for exploring the city. Major attractions such as the Rainbow Skywalk at Komtar are only 5 km away. The nearest airport, Penang International, is approximately 20 km from the hotel.

Rooms

The hotel features 48 air-conditioned guest rooms with modern amenities for both comfort and convenience. Each room includes a flat-screen TV with cable channels, a minibar, and free WiFi access. Private bathrooms are equipped with walk-in showers, bidets, and complimentary toiletries. Bright and spacious, the rooms create a cozy atmosphere for working or relaxing.

Eat & Drink

Hotel Waterfall offers diverse dining choices including two onsite restaurants serving both local delicacies and international cuisine. Guests can start their day with à la carte or Asian breakfast options. Additionally, the hotel includes two coffee shops and a bar/lounge for casual dining and refreshments.

Leisure & Business

Guests can enjoy a range of facilities including a bar, coffee shops, and a 24-hour front desk. Business amenities feature complimentary newspapers in the lobby and tour/ticket assistance. Leisure options focus on relaxation in the elegantly furnished guest rooms and common areas.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
13 m² 
Bed options:
1 Double bed
Shower
Air conditioning
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Standard Double Room
Max:
2 persons
11 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Superior Family Room
Max:
4 persons
26 m² 
Bed options:
2 King Size Beds
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
George Town 3.7 km
Airports
Penang International (PEN) 19.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Car hire

Dining

  • Bar/ Lounge area

Business

  • Fax/Photocopying

Room features

  • Air conditioning
  • Garden furniture

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

160 Jalan Utama, George Town, Malaysia, 10450
Map view
160 Jalan Utama, George Town, Malaysia, 10450
Nearby
Jalan Kebun Bunga Lot-1B
Bee Gallery Penang
270 m
Jalan Kebun Bunga
Nattukotai Chettiar Temple
380 m
Restaurants
Restoran Jaya
160 m
25
Bread History
530 m
7F

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Friendly staff
Pricey services
Room rates slightly high
8.4/10
Great
Rooms
8.5
Location
9.5
Service
8.7
Dining
7.3
Guest reviews
8.4/10
based on 20 reviews
6.7
6.7/10based on 470 reviews
Aaron
United Kingdom, June  2024
8.2/10

The hotel is nestled in a peaceful area near the beautiful botanic garden and conveniently close to the Hospital and Gurney areas. It's also just a stone's throw away from the Thai consulate, offering a tranquil location with easy access to key areas. The stay was comfortable and enjoyable, with only minor inconveniences.

Rooms
8.0
The room I stayed in was spacious and modern, providing a relaxing ambiance. The king-size bed was incredibly comfortable, ensuring a restful night's sleep. However, the price seemed a bit higher for the value received.
Service
7.0
The service at the hotel was exceptional, with the staff being attentive and friendly throughout my stay. However, I found the car hire service to be a bit overpriced.
Location
9.0
The location of the hotel was superb, surrounded by the serene beauty of the botanic garden. Additionally, being close to both the Hospital area and Gurney area made it convenient for exploring. The proximity to the Thai consulate was also a bonus.
Dining
8.0
The dining experience, particularly the selection of savory pies, was a delightful culinary adventure. However, the pricing for the dining options could be considered slightly on the higher side in terms of value for money.
Facilities
9.0
The hotel facilities were top-notch, offering everything one could need for a relaxing stay. From the pool to the amenities provided, I felt well taken care of. Nonetheless, the pricing for some of the facilities felt a bit steep.
Great location
Pricey services
Frank
United States, June  2024
8.8/10

I stayed at this hotel and had a great experience. The rooms were spacious and clean, and the staff was very friendly and accommodating. However, the dining options were limited, and the Wi-Fi had to be paid for separately. The location was fantastic, close to the Hospital and Gurney areas, with various temples nearby.

Rooms
9.0
The room with a king-size bed was comfortable and modern.
Service
9.0
The service was excellent, especially with car hire and housekeeping.
Location
9.0
The hotel's location was perfect, near the Hospital and Gurney areas, and right across from Ayyas Munneswar temple.
Dining
8.0
The grilled food at the dining area was delicious.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
Bertram
United Kingdom, May  2024
8.6/10

The hotel offers comfortable rooms and a convenient location near various attractions. The service is excellent, but some dining options may be limited. The facilities are well-maintained, providing a pleasant stay overall.

Rooms
8.0
The room with a king-size bed was spacious and modern, providing a comfortable stay.
Service
9.0
The housekeeping service was attentive and efficient, ensuring a clean and comfortable room throughout my stay.
Location
9.0
The hotel's location near the Thai consulate and beautiful botanic garden made it convenient for sightseeing and embassy visits.
Dining
8.0
The dining experience offered the best steaks in town, showcasing delicious culinary delights.
Facilities
9.0
The hotel facilities, including car hire services, added to the convenience of my stay, making it a great value for money.
Charles
United Kingdom, April  2024
7.8/10

The hotel is conveniently located near the city center, just across the street from Ayyas Munneswar temple and close to the beautiful botanic garden. The rooms are spacious and modern, providing a comfortable stay. The service is top-notch with friendly staff always ready to assist. However, the dining options could be more diverse, and the facilities are average.

Rooms
8.0
The rooms are spacious and modern, ensuring a comfortable stay.
Service
9.0
The service is top-notch with friendly staff always ready to assist.
Location
9.0
The hotel is conveniently located near the city center, just across the street from Ayyas Munneswar temple and close to the beautiful botanic garden.
Dining
7.0
The dining options could be more diverse.
Facilities
6.0
The facilities are average.
Cyril
United Kingdom, April  2024
7.8/10

I had a pleasant stay at this hotel. The rooms were spacious and modern, offering a king-size bed just like in the pictures. The location was perfect, with several attractions nearby, although the dining options were limited. The helpful service and various facilities added to the overall positive experience.

Rooms
8.0
The rooms were spacious and modern, just like the pictures.
Service
9.0
The service was helpful and friendly, making my stay enjoyable.
Location
9.0
The hotel is conveniently located near the city centre, the Ayyas Munneswar temple, and beautiful botanic gardens, offering easy access to key areas.
Dining
6.0
The dining experience was average with limited meal options.
Facilities
7.0
The hotel had good facilities, but the dining options could be more diverse.
modern rooms
limited dining
Elizabeth
United Kingdom, February  2024
8.8/10

The hotel is perfectly situated near the beautiful botanic garden and very close to the nearby temples. Just across the street is Ayyas Munneswar temple, and it's also convenient to the Thai embassy. The rooms are spacious and modern, providing a comfortable stay with a king-size bed. The service is top-notch, offering car hire and efficient housekeeping. However, the dining, especially the fresh salads, could be improved. Overall, it's a great value for money stay with fantastic amenities and a serene ambiance.

Rooms
9.0
The rooms are spacious and modern, providing a comfortable stay with a king-size bed.
Service
9.0
The service is top-notch, offering car hire and efficient housekeeping.
Location
10.0
The hotel's location near the beautiful botanic garden, nearby temples, Ayyas Munneswar temple, and the Thai embassy is very convenient.
Dining
7.0
The dining experience could be improved, especially with more variety in the fresh salads.
Facilities
9.0
The hotel offers fantastic amenities and a serene ambiance, making the stay enjoyable.
W.
United States, December  2023
9.0/10

I absolutely loved my stay at this hotel! It's in a prime location near the beautiful botanic garden, the Hospital area, and Gurney area, making it super convenient for exploring. The rooms were spacious with a king-size bed, providing a cozy and modern atmosphere. However, the dining experience, though offering delicious home-made yogurt, could be more diverse. The hotel offers great value for money with its top-notch service and facilities like car hire and efficient housekeeping services.

Rooms
9.0
The rooms were spacious and modern with a comfortable king-size bed.
Service
9.0
The service was exceptional, especially with the convenient car hire and thorough housekeeping services.
Location
10.0
The hotel's location near the beautiful botanic garden and the Hospital area & Gurney area was unbeatable, and it was very easy to reach the nearby temples for sightseeing.
Dining
8.0
The dining experience was delightful, especially the tasty home-made yogurt provided.
Facilities
9.0
The hotel's facilities were top-notch, offering everything needed for a comfortable and convenient stay.
Scott
United States, December  2023
8.8/10

I was impressed with the hotel's prime location near the city center, Hospital area, Gurney area, beautiful botanic garden, and close to the Thai consulate. The service was exceptional with convenient car hire services and diligent housekeeping. However, the lackluster dining experience, despite tasty salads, was a downside. The overall value for money was reasonable, considering the ample amenities offered.

Rooms
9.0
The rooms were spacious and modern, and the king-size bed was as comfortable as advertised.
Service
9.0
The staff provided outstanding service and assistance throughout my stay. The car hire service was convenient, and the housekeeping was meticulous.
Location
10.0
The hotel's location was excellent, with easy access to the city center, Hospital area, Gurney area, beautiful botanic garden, and the Thai consulate. It made exploring the area effortless.
Dining
7.0
Although the dining experience was satisfactory with tasty salads, I hoped for a more varied menu selection.
Facilities
9.0
The hotel's facilities were top-notch, offering everything I needed for a comfortable stay. The amenities were well-maintained and provided a luxurious touch to my experience.
Judy
United States, November  2023
8.8/10

I absolutely loved my stay at this hotel! The location is perfect, close to the Hospital and Gurney areas, nearby temples, and the Thai embassy, all in a peaceful setting. The rooms were spacious and modern, with a comfy king-size bed that made me feel like royalty. The service was top-notch, with excellent car hire and housekeeping services. The dining experience offered delicious fish and meat dishes. Although the facilities were great, the price was a bit on the higher side considering the value for money.

Rooms
9.0
The rooms were spacious and modern with a comfy king-size bed.
Service
9.0
The service was excellent, especially the car hire and housekeeping services.
Location
10.0
The hotel's location is superb, near key areas like the Hospital and Gurney areas, temples, and the Thai embassy, all in a peaceful neighborhood.
Dining
8.0
The dining experience was fantastic, offering delicious fish and meat dishes.
Facilities
8.0
The facilities were great, although the price could have offered better value for money.
Robert
United States, November  2023
8.2/10

I had a pleasant stay at this hotel. The rooms were spacious and modern, offering a great view of the surrounding area. The staff was welcoming and attentive. On the downside, the Wi-Fi was not very reliable, and the price was a bit high compared to similar options in the area.

Rooms
8.0
The rooms were spacious and modern, offering a great view of the surrounding area.
Service
9.0
The staff was welcoming and attentive.
Location
9.0
The hotel is conveniently located near the beautiful botanic garden and a short distance from Ayyas Munneswar temple and Hospital area.
Dining
7.0
The dining experience was satisfying with a make-your-own pancake machine available.
Facilities
8.0
The hotel offers a nice range of facilities to enjoy during the stay.
Mary
United States, November  2023
8.8/10

This hotel is a gem! Perfectly situated near beautiful temples and just steps away from the botanic garden. The service is exceptional, but the dining could use some improvement. Overall, a great value for money.

Rooms
9.0
The room with the king-size bed was spacious and modern, a comfortable stay.
Service
9.0
The housekeeping service was attentive and the car hire assistance was very convenient.
Location
10.0
The hotel's location is a dream for exploring nearby temples and the botanic garden, with the Ayyas Munneswar temple just across the street.
Dining
7.0
The dining experience was decent but could be improved to offer more variety, although the fruit preserves were a delightful touch.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Margaret
United States, November  2023
7.4/10

The hotel is conveniently located near the Thai embassy, Hospital area, and Gurney area, making it ideal for those with official business or medical appointments. The proximity to the Thai consulate and city park adds to its appeal. The rooms are spacious, modern, and perfect for a comfortable stay. The service, although efficient, lacks a personal touch at times. The dining options, while satisfactory, could be improved for a more delightful experience. The facilities are well-equipped, but some areas require maintenance.

Rooms
8.0
The rooms are spacious and modern, providing a comfortable stay.
Service
7.0
The service is efficient but lacks a personal touch at times.
Location
9.0
The hotel's location near the Thai embassy, Hospital area, Gurney area, Thai consulate, and city park is very convenient.
Dining
6.0
The dining options are satisfactory but could be improved for a better experience.
Facilities
7.0
The facilities are well-equipped, but some areas need maintenance.
Hugh
United Kingdom, October  2023
7.8/10

I had a pleasant stay at the hotel. The rooms were spacious and well-equipped, providing a comfortable atmosphere. The service was excellent, with attentive staff and convenient amenities. The location was fantastic, close to key attractions and the city center. However, the dining options were limited, and the facilities could use some upgrades.

Rooms
8.0
The rooms were spacious and well-equipped.
Service
9.0
The service was excellent, with attentive staff and convenient amenities.
Location
9.0
The hotel's location was fantastic, close to key attractions and the city center.
Dining
7.0
The dining options were limited.
Facilities
6.0
The facilities could use some upgrades.
Brian
United Kingdom, October  2023
8.6/10

I absolutely loved my stay at this hotel! The location is superb, near the city center and just steps away from the Thai Embassy. It's also conveniently close to a variety of temples, including the Ayyas Munneswar temple right across the street. The rooms were spacious and modern, and the service was top-notch. However, the dining options were a bit limited, and the facilities could use some improvement.

Rooms
9.0
The rooms were spacious and modern with a king-size bed, providing a comfortable stay.
Service
9.0
The service was excellent, from car hire assistance to housekeeping, making my experience even more enjoyable.
Location
10.0
The hotel's location is fantastic, especially for those visiting the Thai Embassy or exploring the city center and nearby temples. The Ayyas Munneswar temple just across the street was a wonderful sight.
Dining
7.0
The dining experience was good, although I wish there were more varied options available, especially for the price.
Facilities
8.0
The facilities were adequate, but there is room for improvement to enhance the overall guest experience.
convenient location
limited dining
Mike
United Kingdom, September  2023
8.8/10

This hotel is a gem located near the Hospital and Gurney areas, with the bonus of being close to the beautiful botanic garden. Just across the street stands the Ayyas Munneswar temple, adding to the cultural richness. Moreover, its proximity to the city center makes it a convenient choice. The friendly staff and clean rooms make for a comfortable stay, but the dining options could use some improvement. Overall, it offers great value for money.

Rooms
9.0
The rooms are spacious and modern, featuring a king-size bed.
Service
8.0
The housekeeping service is efficient, and car hire services are readily available.
Location
10.0
The hotel's location near the Hospital and Gurney areas, as well as the botanic garden and Ayyas Munneswar temple, is outstanding. Additionally, being near the city center is highly convenient.
Dining
8.0
The dining experience, particularly the sashimi, is a highlight. However, more variety in the menu would enhance the overall experience.
Facilities
9.0
The hotel offers great facilities, including a pool and restaurant, catering to guests' needs. The ambiance is luxurious and family-friendly.
convenient
limited menu options
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Rooms and Guests2 Guests, 1 Room